Please use the above link to use Patient Access for ordering prescriptions and booking appointments.  Please be aware that there are several other providers for this service.  Refer back to your Online pin document that was provided to you when signing up for online services for alternative websites.

Find out about how to use Patient Access here


Please continue to bare with us, we are currently working our hardest to make sure all patients are in receipt of their medication as soon as possible. Please remember a SMS Message will be received confirming your medication is ready to collect. 

If your medication is urgent please contact dispensary and we can prioritise your request. 


Many thanks for your understanding. 

Repeat Prescriptions

It is possible to receive repeat prescriptions for medication you are taking without necessarily seeing a doctor.

For this purpose you should present a written request for the medication you require at least three working days before it is needed.

You may also request a repeat prescription on-line. To do this you will first need to obtain a PIN number from reception; you may do this by telephone or by written request.



Special Note: Ordering a Prescription Online

If you order on-line the days for collecting your medication are as follows:

Day of Ordering On-Line

Day for Collection

Saturday / Sunday













Opening Times: Monday to Friday: 08:30 to 13:00 and 14:00 to 18:00.

Please note that prescription requests will not be taken over the telephone.

The dispensary will be closed between 11:00 – 16:00 on the last Thursday of every month, to provide necessary training and work management.

Contacting the Dispensary by Telephone

We have recently changed the way we deal with telephone calls. Due to the high volume of work that we are receiving, we need to process this first so that we can get our daily order off before the lunchtime cut-off.

Remember always to store medicines out of the reach of children. Please read the bottle carefully before taking any medication and if in any doubt consult your Pharmacist or GP. Replace any out of date medicines and return them to your local chemist for disposal.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. 

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website.