Please note. Allow 6 full working days for prescriptions to be processed (does not including weekends and bank holidays). If you have run out of your medication and need an urgent supply, please contact the dispensary and we can arrange an emergency supply of your medication.

Managing your prescription.

At Clift Surgery, repeat prescriptions may be requested in the following ways:

  • By hand – drop your repeat slip into dispensary or if closed in the post box located to the right of the main entrance.
  • By post – send it to us.
  • By ordering online – using NHS APP or Patient Access (N.B. NHS APP is replacing Patient Access)

We can discuss prescription queries by telephone if you have queries or problems ordering your medication.

Find out about how to use Patient Access here

UPDATE

Please continue to bare with us, we are currently working our hardest to make sure all patients are in receipt of their medication as soon as possible. Please remember a SMS Message will be received confirming your medication is ready to collect. 

If your medication is urgent please contact dispensary and we can prioritise your request. 

 

Many thanks for your understanding. 

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information please click here.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. 

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.90
  • 12-month prepayment certificate (PPC): £114.50
  • 3-month PPC: £32.05

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website.