This is best done after 2.00pm by which time the doctor should have seen the patient's results and our receptionists are more likely to have time to deal with your enquiry. You will need to know the specific test result(s) that you require. (Some tests take longer than others to process and if you have had several tests done the receptionist will not necessarily know whether all the results are back unless you can identify them.)
The receptionist is only authorised to inform you if your test result is normal. If it is abnormal or you require further discussion or interpretation, then please refer to your doctor. The receptionists are not qualified nor permitted to enter into any discussion on these matters. Please remember, because we do so many tests we cannot contact each patient and for that reason it is the patient's responsibility to contact the surgery to obtain test results. These will only be given to the specific patient to whom they apply, so please, in the interests of confidentiality, be prepared to identify yourself. Also, please do not telephone to obtain results for a relative or friend without prior arrangement (which will require written consent).