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Appointments

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Appointments can be made in advance online via the link at the top of this page, at the reception desk or by telephoning 01256 881228.

The Practice Appointments System

Routine appointments are available six weeks ahead. GP appointments can be booked online by clicking here. Please note that it is not possible to book appointments by e-mail.

Routine Appointments

Appointments may be made by telephoning 01256 881228 or online. You may see any doctor, or if you wish to see a specific doctor we will endeavour to comply with your request, but it may not always be possible. When making your appointment, please help our receptionists by giving them the information they ask for. That way they can direct you to the most appropriate member of the health care team.

Urgent Appointments

Any patient who feels that their problem is urgent will be offered a telephone call with the duty Doctor that day who will direct them to the most suitable Clinician and appointment.

Surgeries Working Together

Clift Surgery, Whitewater Health and Chineham Surgery are working together to be able to offer our joint patient population appointments from 6.30pm – 8pm on weekday evenings and appointments on Saturday mornings. To make this sustainable you may be offered an appointment at another practice. The clinician seeing you will have access to your medical record during your consultation. You will be asked for consent at the time of booking the appointment.

Sunday morning appointments & Bank Holidays

We are also pleased to announce that we will be offering you and your family even better access to GP appointments. As well as the pre-bookable appointments now available Monday to Saturday, from October 2018, pre-bookable appointments will be available with a healthcare professional on Sunday mornings from 9:00am – 1:00pm and on bank holidays.  These appointments will be held at the North Hampshire Urgent Care premises on the Basingstoke and North Hampshire Hospital site.  These appointments are pre-bookable only, through the practice. To book you can either speak to a member of our reception team by popping into the practice, or calling during normal practice hours

 

New Clinics



    • Diabetic Clinic - Every Thursday PM

    • Baby Clinic - Every Tuesday PM

    • Quit Smoking - Not running at present. Please call 0845 602 4663  or visit www.quit4life.nhs.uk



Please ring reception on 01256 881228 to book an appointment.

Help Us To Help You

Please arrive on time for your appointment. In order to be fair to all our patients, if you arrive late and the doctor or nurse has already called you, you may be asked by reception to re-book. If you know you are going to be late and can contact us, please do so. We may be able to adjust our schedules so we can still see you.

If you are unable to keep your appointment, or no longer need it, it is important that you remember to cancel it. Your appointment may then be offered to someone else.

Medical Examinations

These can be arranged for various times during the week and will require a half an hour appointment. Please note that a fee will be charged for this examination.

Chaperone Policy

The Clift Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance. Any patient is entitled to a chaperone if they feel one is required, and our staff have been trained to help.

 
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